If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.
All applicants and their belongings entering the visa application centre will be subject to a security search.
For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:
All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
Sealed envelopes or packages.
Any inflammable item such as matchboxes/ lighters/ fuel.
Any sharp objects such as scissors, pen knives or nail filers.
Weapons or weapon - like objects or explosive material of any kind.
The Data Protection Act prevents the UK Border Agency and VFS from providing information about visa applications to anybody other than the individual visa applicant or their authorised representative
